Pandora is a global jewelry brand known for its handcrafted designs and iconic charm bracelets. We develop and support its Magento 2 eCommerce stores across 11 markets in Europe, North Africa and the Middle East, with Oman currently in development. The redesigned Serbian store now uses Hyvä, combining Pandora’s visual identity with a modern shopping experience across desktop and mobile.
Magento 2 connects Pandora’s online stores across 11 active markets, supporting localized shopping experiences and integration with each market’s business systems. Our work spans Europe, North Africa and the Middle East, with a new store for Oman in development.
The online store is integrated with SHIPPER, a SaaS-based order management solution that streamlines delivery using rules like inventory levels and geolocation. It enables automated order routing, real-time tracking, and advanced analytics for efficient logistics and fulfillment.
Pandora eCommerce Magento 2 is integrated with MIS ERP to synchronize product data, orders, and customer information in real time. This integration enhances operational efficiency, ensures data accuracy, and optimizes eCommerce workflows.
We integrated the Magento platform with the Dexpress courier service, enabling automatic order data transfer, shipment label generation, and real-time tracking. This integration has improved efficiency, delivery accuracy, and customer experience, while also simplifying shipping cost calculation and speeding up the delivery process
The redesigned Pandora Serbia store uses Hyvä on Magento 2. Its updated storefront brings a modern visual presentation and a responsive shopping interface across desktop and mobile devices.
11 active markets: Serbia (CLIPS DK), Malta, Morocco, Slovenia, Croatia, Kosovo, Bosnia and Herzegovina, Montenegro, Saudi Arabia, North Macedonia and Moldova. Oman is currently in development. Across these markets, we develop and support Pandora’s eCommerce presence while adapting each store to local business needs.
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Migrating 5 existing webshops and launching 2 new ones in just a year seemed impossible. Integrating 4 ERP systems, 8 courier services, 2 payment processors, an OMS, and a CRM required meticulous planning, testing, and dedication. From design changes to custom modules—all while ensuring uninterrupted sales—none of it would have been possible without our partners at SmartWeb. Together, we tackled challenges, planned and unplanned, and entered the new year with the same drive, striving for perfection while expanding into new markets.