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Case Study:Pandoraacross 11 markets2024-2026

Pandora Hyvä

From the first migrations to 11 markets: we develop Pandora eCommerce as a connected brand experience across Europe, North Africa and the Middle East.

Launches and development during 2024-2026 connect Magento 2 stores, local operations, CRM, ERP and order management. The redesigned Serbian store now uses Hyvä, with an updated visual identity and shopping experience across desktop and mobile.

One brand. Different markets.

Pandora Hyvä

11 local stores, a consistent experience

Each market has its own languages, currencies, payment methods and logistics. The challenge was to connect these requirements through Magento 2 while retaining Pandora’s identity and allowing further growth.

Redesign as part of ongoing development

The project continues through improvements to existing stores and new launches. The Hyvä redesign for Serbia provides a modern storefront, while integrations connect the customer experience with day-to-day operations.

Solutions Solutions
Pandora

Results from the initial project phase

  • 35 %

    Increased site speed

  • 70 %

    Faster delivery process

  • 25 %

    Growth in organic traffic

What connects the 11 markets today
  • Localized storefronts

    across 11 markets, with a consistent brand identity and local adaptation.

  • Connected customer relationships

    through Salesforce CRM integration and support for personalized activities.

  • Connected business data

    for products, inventory and orders through ERP integrations.

  • Order management

    and logistics through Shipper, connected with courier services across markets.

  • A new Hyvä storefront for Serbia

    with a modern presentation of collections and shopping designed for desktop and mobile.

  • Carefully planned migration

    of existing stores, including key SEO elements and continuity of the digital presence.

Pandora Shop
A partnership that grows with the brand

The 2024-2026 period spans launches, integrations and redesign. Today, we support Pandora eCommerce across 11 markets, with development for Oman representing the next step.

Magento 2, Hyvä and connected business systems provide a foundation for continued development. Our work spans both what customers see and the operations behind every order.

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Marija MažibradaMarija MažibradaPANDORA e-Commerce managerPandora

Iz preporuke klijenta

Od izmena u dizajnu do razvoja prilagođenih modula, sve to, uz obezbeđivanje neprekidne prodaje, ne bi bilo moguće bez naših partnera iz SmartWeb-a. Zajedno smo prevazišli i planirane i neplanirane izazove i ušli u novu godinu sa istim žarom, težeći ka savršenstvu i šireći se na nova tržišta.

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